Payactive Collect
 Payactive Collect provides organisations with a modern, well-designed, reliable and secure Direct Debit (DD) and Paperless Direct Debit (PDD) management system. This user friendly, Web based system makes it easy for you to collect regular payments by signing up customers to Direct Debit via the Web or over the telephone - without the need for any paperwork.
Payactive Collect is a fully scalable, integrated and extensible client-server solution designed for the 21st century. The system has been developed using the latest technologies and with ease of use being the primary consideration. It provides a high level of control, visibility and reporting whilst automating most tasks and keeping administration expenses to a minimum.
Payactive Collect is tightly integrated with BACSactive-IP allowing collection details to be submitted to BACS and reports retrieved with minimal effort. It incorporates the latest security standards of digital signature and smart card technology.
Payactive Collect - Product Details
Payactive Collect is available in a range of configurations to suit every business. All solutions are available as a software package, an installed server or as a managed service.
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Use Payactive Collect over the Internet and allow us to run the back office for you. Available in conjunction with the hosted BACSactive-IP. |
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A single workstation configuration providing a cost-effective entry-level solution for smaller organisations wanting to manage their collections process. |
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Client-server set-up with a single back-office serving any number of users over multiple sites securely using the Internet. The customer-facing Web-based PDDI set-up may reside on a separate server. |
Payactive Collect - Functionality Details
Customer Functionality
- Enables your Website to secure Paperless Direct Debit instructions
- Incorporate your branding, look and feel and content
- Immediate checking of bank account and address details
- Allows clients to set-up payment schedules
- Email clients and administrators with PDD instruction details
- Email clients with advance notification of debits
- Integrated into BACSactive-IP for collections
- Integrate into existing Enterprise applications
Compliant with Automated Direct Debit Instruction Service (AUDDIS) requirements. |
CSR Functions
- Enable your Customer Service Representatives to set-up and manage Paperless Direct Debit instructions and payment schedules through an easy to use Web interface.
- Create and modify Paperless Direct Debit instructions (open or fixed term)
- Find, view and modify payment schedules
- Define payment schedules manually or automatically
- View payment histories including failed debits or credits
- Find client payment details by any search criteria
- Immediate checking of bank account and address details
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Administration Functions
- Client history automatically reflects failed instructions, debits or credits [AUDDIS, Automated Return of Unpaid Direct Debits (ARUDD) and Automated Return of Unapplied Credits (ARUCS) support]
- Client history automatically records any amendments or cancellations to the direct debit instructions [Automated Direct Debit Amendment and Cancellation Service (ADDACS) support]
- Automatically manages exceptions
- View and handle exceptions
- View collections performed or are due over a specified period
- View payments schedules or instructions nearing completion
- All activities securely logged in the audit trail
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Integration and Workflow
- Integrates seamlessly with existing systems and word applications through user defined file formats
- Produces email and mail merge files for Paperless Direct Debit notification
- Integrate into billing engines for variable debit amounts
- Username and password access
- The system administrator can define user permissions
Actions can be associated to significant events. For example, a failed debit can trigger an email to the customer or a successful web PDDI can call a predefined CGI script (a standard interface for passing information from a web page to a web server application). |
PCF Security Software and Print Products
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